Outlook

Wednesday 1/21

I volunteered to help Ghada with some Outlook questions. I am no expert, but am not afraid to mess around and try to figure things out. Here's what happened:
Ghada was having some trouble with a distribution list -- it was empty. We clicked around and figured out how to add names to her Teachers list. Right clicking Properties on list allows you to rename, add, remove...
We tried sending a test email to the list, and we got a failed to deliver message back from one email address. This contact person had 2 email addresses and we had chosen the wrong one, so we needed to go in and get rid of wrong and add right address.
We went back to Properties and hit the X. DO NOT do this unless you want to delete entire list!!
Fortunately Ghada is still speaking to me and there is a way to fix this! Find list in deleted items folder and drag back to contacts. Whew.
To get rid of an incorrect or old email in a distribution list use remove (never delete). This was the perfect kind of lesson, we will never do the wrong thing again (and it was fixed without tears -- thank you Joe).